Telemedicine is an additional benefit available to team members and their dependents that are enrolled in one of the BlueCross BlueShield medical plans. With MDLive, you have on-demand access to board-certified doctors and pediatricians by online video, phone, or secure email. You can be treated for various general health and general pediatric care issues without leaving the comfort of your home. This service can be utilized for afterhours non-emergency care, when your primary care physician is not available, to make requests for prescriptions or refills, or if you are traveling and need general medical care. Examples of items that can be treated include allergies, asthma, headache, pink eye, respiratory infections, ear infections, and much more. Please note that some states do not allow physicians to prescribe medications via telemedicine. For more information, visit or call 888-680-8646.